Royal Khaos, LLC is the only authorized retailer of our brand.

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Shipping/Return/Refund Policy

The processing time is 2 - 3 business days per order. 

ALL SALES ARE FINAL.

Once the order has been completed there will be NO RETURNS, EXCHANGES, OR CANCELLATIONS to the order.

The shipping and billing address must match as it is makes sure all the information is correct so your order shipped in a timely manner. 

If the order is cancelled, or item is refunded, please allow 3-5 business days for the refund to return to your card. 

All orders are fulfilled in the order they are received, this may result in an item selling out before the order is processed. 

A tracking number and email (or sms message) confirmation will be sent once processing and handling is completed.

In the case that a shipment is lost, stolen, or damaged, all orders have insurance and the customer takes all responsibility for claims with the shipping carrier.

HOLIDAY SEASON

***Due to the holidays and the high volume of packages that are shipped daily, more packages are being delayed momentarily. As we strive to provide excellent customer service, this is completely out of our hands. So please be patient with receiving your package and with the updating of your tracking number.***

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